1. Acceptance of Terms

By engaging with Limon UK’s website, you are acknowledging and agreeing to abide by these Terms of Use. If you find any aspect disagreeable, we kindly ask that you discontinue your use of the site.

2. Online Orders

Once an order is processed, it is considered final. Unfortunately, we cannot accommodate modifications post-processing. If you need adjustments, kindly reach out to our customer service team for assistance.

3. Order Refusals

Limon UK holds the right to refuse any order without providing a reason. In instances where there is a history of cash-on-delivery refusals, we may choose not to process new orders.

4. Shipping Compensation

Regrettably, we do not offer shipping refunds or compensations under any circumstances. We appreciate your understanding regarding this policy.

5. Shipping Damages/Broken Items

Despite our best efforts in packaging, there is a chance of damage during transit. If your items are damaged, promptly contact us. While we don’t facilitate exchanges, we provide discount coupons as compensation. Please allow 7-10 business days for claims to be processed.

6. Product Information

Our products are intended for personal use within the UK and are priced in GBP. Any reference to products does not imply endorsement.

7. Allergies and Precautions

For your safety, check product ingredients for potential allergies. Always follow product instructions, precautions, and guidelines. We are not medical professionals, so consult with your healthcare provider before using any products from our site.

8. Product Use Limitation

Our products are designed for personal use only. Reselling violates our terms, and Limon UK reserves the right, with or without notice, to cancel or reduce the quantity of any order that may violate these Terms & Conditions.

9. Content Responsibility

Users are solely responsible for the content they upload, post, or transmit via our site, including product ratings, reviews, questions, and answers.

10. Privacy

When you submit your email address, you agree to allow Limon UK and its third-party service providers to contact you for administrative purposes and as permitted or required by law. Our Privacy Policy provides comprehensive details on data collection and usage.

11. Copyright

Every element on our site, including design, text, graphics, logos, and software, is protected by copyright under Pakistani copyright laws and international conventions. All rights are reserved.

12. Termination

By using our site, you agree that Limon UK is not liable for any suspension or termination. Our Terms & Conditions are effective unless terminated by Limon UK. We reserve the right to terminate these terms or your account, or to suspend or terminate your access to the site at any time and for any reason. If dissatisfied, your sole remedy is to discontinue using the site.