To make a purchase from LimonUK, start by adding the products you wish to buy to your cart. Once you are done, proceed to the checkout page, where you will be asked to enter your shipping and payment information. Please ensure that you provide accurate details to avoid any delays or issues with your order.

In case you need to return a product, please get in touch with our customer service team within 5 days of receiving the item. Our team will be happy to assist you with any issues you may have. Please note that the returned item must be unused and in its original packaging to be eligible for a refund or exchange.

Once we receive the returned item, we will initiate the refund process. Refunds will be issued to the original method of payment within 7-10 business days. We understand that returning an item can be inconvenient, so we strive to make the process as hassle-free as possible for you.